Refund policy

We offer a 1 day return policy for orders in Lebanon. If you wish to exchange or return please contact our customer service team via this email: contact@thenotch.online or dm us on notch.official

After the product is returned, received into our warehouse and passes inspection, you will receive a refund in the form of a store credit.

WE DO NOT OFFER REFUNDS TO THE ORIGINAL METHOD OF PAYMENT. ONLY REFUNDS IN STORE CREDIT

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.